Returns & Exchanges
AONIJIE Official Shop is committed to your performance and satisfaction, offering a 30-day return window for all high-performance running gear and hydration equipment. Items must be in original, unused condition with all tags and packaging intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team or log into your account portal to submit a return request with your order number and reason for the return.
- 2.Prepare the Package
Securely pack your AONIJIE gear in its original packaging, ensuring all accessories, flasks, and tags are included to avoid processing delays.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at the nearest authorized courier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your gear for quality assurance, we will process your refund or dispatch your exchange within 5-7 business days.
